NEWS RELEASE
For further information:
John Tata
xpient Solutions, LLC
info@xpient.com
603.379.2101CLK Companies Completes Extensive Trial and Decides to Fully Implement IRIS POS
Charlotte, NC (March 1, 2006) ~ CLK Companies, a major Carl’s Jr. Franchisee, has completed an extensive trial of XPIENT’s IRIS (Intelligent Restaurant Information Systems) point-of-sale (POS) application and made the decision to implement the software in all of its 35 stores. “The trial demonstrated that IRIS helps us improve guest service in our stores by providing in-store order confirmation, integrated credit and debit card processing, and faster service through its intuitive user interface,” said Ed Lovelock, Vice President of Finance and Administration for CLK Companies, Palm Desert, California. “We have installed IRIS in four of our stores and plan to implement the new software in 10 more stores over the next three to six months. IRIS is working great in the stores where it is running and we are excited about rolling it out to all of our stores.”
“We are very pleased and excited that CLK Companies has selected IRIS as its POS solution,” stated John Tata, Vice President, XPIENT Solutions, Charlotte, North Carolina. “CLK is among the most innovative and best-managed quick service franchisee operators in the country. IRIS provides the exact capabilities this operator identified to fulfill their need to continue to grow and improve their performance metrics. We are especially pleased that CLK plans to take advantage of some of our more advanced features as their rollout proceeds. We are looking forward to working with them as both of our companies continue to meet the challenges of the quick service business in the coming decade.”
POS Technical Services, an authorized xpient reseller based in Anaheim, California, worked closely with CLK Companies during the selection and implementation process. “CLK Companies came to us because it was interested in improving the efficiency of its store operations,” said Scott Henson, Owner of POS Technical Services. “I spoke with managers at the company to understand their needs and helped them identify XPIENT’s IRIS POS as an ideal match. Some of the advantages of IRIS that were particularly critical in this application are credit and debit card processing, in-store order confirmation, and summary screens in the kitchen that allow cooks to quickly summarize what they need to drop.”
Henson added that CLK Companies plans in the future to take advantage of leading-edge features offered by IRIS’ enhanced productivity modules that provide management with a wide range of information to improve decision making. SecureAlerts™ delivers real value from existing video surveillance systems linking a business rules engine that alerts management when pre-defined, triggering events occur and allowing full integration to the POS. DriveTime™ a new, non-proprietary methodology that interfaces with the loop detectors to enable a dramatic improvement with speed of service measurements, making it possible to understand the various elements of an individual customer’s speed of service experience. This system can also be fully integrated to the point-of-sale system. Visual Dashboard provides an interactive source of management information on the store from the back office or a terminal, and Real-Time Alerts provides immediate notification via cell phone, pager or email of a wide range of business conditions, drawing advance attention to potential problems and opportunities.
About CLK Companies
CLK Companies includes CLK, Inc. which operates 29 Carl’s Jr. franchise locations in Southern California, and CLK New Star, LP which operates 6 Carl’s Jr. and several Green Burrito stores in the El Paso, Texas area. Carl Leo Karcher is the President of CLK Companies.About POS Technical Services, Inc.
POS Technical Services provides business solutions to QSR, Hospitality, Retail, General Merchandise, and Financial industries. The company employs qualified professionals who are focused on providing efficient and cost effective solutions. POS Technical Services maintains an unmatched knowledge base in the industries they address. Based in California, POS Technical Services provides these capabilities to the entire US and Mexico. For further information visit www.postechnical.com.About XPIENT Solutions, LLC.
XPIENT Solutions ( www.xpient.com ) is an organization of highly qualified restaurant and software development specialists devoted to business process improvement and professional support services for the foodservice industry. XPIENT offers a full complement of integrated technologies including Point-of-Sale, Back Office and Enterprise Management. From applications that help efficiently take orders and improve kitchen throughput, to labor management, production prep, inventory control, customer loyalty, speed of service, surveillance enhancement and data management tools, XPIENT's solution suite allows the restaurant operator to better and more easily manage every aspect of their restaurant operations.