Managed by Restaurant People
Customer Centric Philosophy
20,000+ Restaurants Installed
Complete Enterprise Solutions
 
     
  XPIENT Solutions, LLC  
  11525 Carmel Commons Blvd.  
  Suite 100  
  Charlotte, NC 28226  
  Phone: 704.295.7000  
  Email: info@xpient.com  
  Directions: Map  

DriveTime provides real time speed-of-service metrics by integrating existing loop detectors with point-of-sale software.  Using industry-standard open hardware, it delivers a complete picture of the operational efficiency of your Drive-Thru.  A rich graphical display of current Drive-Thru activity enables in-store users to understand in real time how well they are performing against targeted and historical averages, as well as alerting them when action needs to be taken to improve a given customer's experience.

Key Product Benefits      

Allows consolidation of speed-of-service metrics from Point-of-Sale transactions and drivethru loop detectors to provide a complete picture of a customer's drivethru experience

Displays current DriveThru activity with visual alerts when any car's time in line exceeds configured time allowances

Provides real-time display of DriveThru Speed-of-Service performance vs. targets by day part

Integrates with existing loop detectors and point-of-sale software
Requires no proprietary hardware for rich graphical display
Delivers comprehensive reports of historical DriveThru Speed-of-Service performance
 
             
             

 

Open Architecture
Fits In Your Existing Environment
In addition to seamless integration across all of its product offerings, many of XPIENT's solutions can be integrated into any application using a conventional ODBC or OLE DB database. Existing interfaces provide support for many credit and stored value card processing services, third party products including kitchen display systems, and back office systems. XPIENT's solutions are hardware independent with many POS platforms currently certified. XPIENT is an authorized hardware reseller for NCR, IBM, and is also a Microsoft Certified Partner.
 

 
 
 

"We engaged in an initial deployment of XPIENT's DriveTime Solution to validate its capabilities in a real operating environment. We tested the concept at a limited number of stores. It worked very well and we have proceeded to rollout to all of our stores. Having the ability to easily measure and analyze speed of service has given managers and employees a greater sense of urgency. The immediate result has been a 15% decrease in average speed of service time and a 3% increase in drive thru sales. Additionally, as we obtain the ability to compare measurements through our entire network, we will begin to ask questions such as why this store is doing better than that store and migrate best practices throughout our organization."

Craig Maier , President and CEO
Frisch's Restaurants, Inc.

 

 
 
 
     
   
Privacy Policy | Trademark  
© XPIENT Solutions